BizConnectors Computing Customer Care Center
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Customer Care Center - Shipping Policy

General Shipping Policy

Please review our shipping options and policies, and plan your purchases accordingly. Due to special package requirements we may not be able to ship products to certain areas or be constrained on our shipping options.

We ship both from our warehouse and directly from many of our distributors and manufacturers to insure the best availability. When product is shipped from these different locations cut off times may vary.

Our carriers include FedEx, United Parcel Service (UPS), U.S. Postal Service (USPS), DHL Airways, and a number of ground carriers.

We use a highly efficient inventory, shipping and delivery system-our efficiencies result in huge savings that we pass along to you! We offer highly competitive shipping rates as well as a wide variety of shipping options and special deliveries under following general conditions:

  • We will not ship to PO Boxes or APO addresses.
  • UPS does NOT deliver on Saturdays or Sundays.
  • BizConnectors Computing does not pay for international duty taxes. If a shipment incurs any such charges the customer is responsible. Your credit card will be charged accordingly.
  • The customer is responsible for all additional shipping costs that may occur from an incorrect address or refused shipment.
  • Not all shipping methods are available to all countries and regions.

International Shipping

International orders can only be placed by customers that call via telephone to +001 310 745-0980. No international orders or order requests will be accepted by facsimile, postal mail, e-mail or the BizConnectors Computing web site.

We ship to many counties around the world. However, it is your responsibility to know the laws of your community regarding the purchasing of the computer hardware and software. We will not be held liable for any predicament which may arise due to the shipping of these items. Although we ship your purchases via USPS and try our best to package, we can not responsible for lost or confiscated orders.

Due to local area state regulations and high fraud ratios, we have limited our shipping to certain countries and states. These may change without notice.

For more details or special shipping requirements check in your region, please contact our Customer Care Center at: customercare@bizconnectors.com

Definition of Shipping Terms

  • Package Insured: If the package is lost, damaged, or vandalized in shipment the customer will not be held liable. The effected merchandise will be re-shipped free of charge or the customer will be credited for the value of the damaged or lost goods.
  • Package NOT Insured: BizConnectors Computing does not offer insurance services for this carrier or method of shipment.
  • Delivery Confirmation: Tracking and / or Delivery information is available for these orders. When UPS Services are used the on-time delivery of the package is guaranteed. If a package is delivered late the customer will be credited for the shipping costs.
  • Business Day: UPS has a 5 day work week, Monday - Friday, packages will only be delivered on these days. The USPS has a 6 day work week, Monday - Saturday, packages will only be delivered on these days.

Definition of Shipping Methods

  • UPS 2nd Day: Delivery in 2-3 business days after order is shipped (Mon - Fri).
  • UPS Overnight: Delivery next business day after order is shipped (Mon - Fri).
  • FedEx Standard Overnight: FedEx Standard Overnight is the only shipping method available for orders that must ship on Saturdays, or to Alaska and Hawaii. In accordance with FedEx shipping policies, the FedEx carrier must obtain a signature at time of delivery.
  • Standard Shipping: Package NOT insured. Delivery within an average of 7-20 business days, up to 3 weeks after order is shipped. Delivery times are (Mon - Sat) for the continental United States. Other states delivery times may vary.
  • USPS Priority Shipping: Package NOT insured. Delivery within an average of 2-4 business days, up to 10 business days after order is shipped. Delivery times are (Mon - sat) for the continental United States.
  • UPS Int'l Priority: Delivery in 2 - 5 business days after order is shipped (Mon - Fri) to most countries, not including delays due to customs.
  • USPS Air Mail: Delivery in up to 6 weeks, 1-4 week average.
  • UPS Ground: An excellent choice for routine shipments. Delivery in 5-7 days to every address in the Continental United States, Full Visibility tracking enables you to know where your package is. 3 Delivery attempts at NO additional charge. Packages insured, delivery confirmation within 30 minutes of delivery. Reaches every urban and rural address throughout the 48 contiguous states. Average delivery time is 5-7 business days, with guaranteed delivery dates for commercial addresses. Delivery to some remote residential areas may take additional days.

If you need to specify an alternate shipping method or some other type of special handling for your order, please add your request in the comments field during the check-out process.

Shipping Status Indicators
For every order that you make on our site, we clearly indicate the current shipping status of the item, tracking number and a link to the carrier home page or tracking page (if available by the carrier). These status indicators are guidelines only, and do not constitute a guarantee.

Credit Approval
Credit approval and order transmission can take several minutes, and may take longer for new customers and/or larger orders.

Oversized or Overweight Shipments
Shipments whose dimensions or weight exceed our normal freight services are subject to additional charges and limitations that vary by product, location, and freight receiving facilities at the ship to address.

Signature and Physical Address
All orders require a signature upon delivery. Therefore, a physical address is needed. We do not ship to a post office box address or hotel/motel rooms under any circumstances.

Rerouting
Packages cannot be rerouted once shipped for customer security and logistical reasons.

Special Shipping Offers
Special shipping offers may supersede these policies.


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